We are committed to protecting your personal information when you use LCAT services. In this policy we explain who we are and how we ensure your privacy is respected and is protected.
WHO WE ARE AND WHAT WE DO
LCAT offers and organises courses for medical practitioners. the courses intend to cover both practical application of medicine along with legal medical issues.
Our full name is London College of Aesthetic Training and we are at 64 Harley Street London W1G 7HMB. If you wish to contact us please either email on info@lcatraining.co.uk . Head the email FAO THE DATA CONTROLLER or send us a letter headed in the same manner.
WHAT PERSONAL DATA DO we COLLECT
The personal data we collect may occur through your contact with us including by phone, by email, through our website, by post, by filling in feedback forms or other forms, or in person. This may vary according to your relationship with us.
Standard personal information: for example, information we use to contact you, identify you or manage our relationship with you such as name; address; email address; contact telephone number; business name, employment or profession; job title; payment information.
We keep the collection of personal information to what is necessary to function and no more.
HOW DO WE USE YOUR PERSONAL DATA
Under the GDPR, we must always have a lawful basis for using your personal data. This may be because the data is necessary for our performance of a contract with you, because you have consented to the use of your personal data, or because it is in our legitimate business interests to use it.
We process your personal information for a number of legitimate reasons, including managing all aspects of our relationship with you, to help us improve our services and for marketing.
We process your personal information as follows:
- To assist in managing our relationship with you, our business and third parties who may provide services for us.
- For statistical research and analysis to allow us to monitor and improve our services and our website and allow us to develop.
- To carry out marketing activities so we can show you information that is of interest to you, based on our understanding of your preferences.
- To monitor our performance.
Based on the above your personal data may be used for one of the following purposes:
- Providing and managing your account including financial transactions.
- Supplying our course services to you. Your personal data is required in order for us to enter into a contract with you for the provision of our services.
- To meet your healthcare needs: personalising and tailoring our services and products for you, for example providing services that are age-appropriate and vaccines that are licensed for specific age groups only.
- Communicating with you. This may include but is not limited to responding to emails or calls from you or meeting with you in person; sending you reminders on course attendance; requesting further feedback; communicating with you in relation to any after care extended course dialogue by email.
- Supplying you with information you require by email or post.
- With your permission and/or where permitted by law, we may use your personal data for our marketing purposes. These can include contacting you by email and/or post with information on our courses.
What we will not do is send you spam or any unlawful marketing not permitted by the law. We want to fully protect your rights through compliance with the data protection regulations.
You can always opt out of receiving marketing. Please email us at any time and we will remove your name.
RETENTION OF YOUR PERSONAL DATA
We only hold your personal data for the length that is deemed necessary. We will keep financial transaction records as follows:
- For accounting purposes we will hold payment information for around 12 months or as is deemed correct according to the law and HMRC records.
- We do not retain your credit card security number beyond the processing of the transaction. All information is confidentially disposed of safely.
OUR SECURITY OF PERSONAL INFORMATION
We store or possibly transfer personal data. we make sure we have measures in place to protect against loss, misuse or alteration of all personal information we process. We allow restricted use of personal information especially financial information. We do nto share it with third parties and we do not leave it vulnerable.
SHARING YOUR PERSONAL DATA
We not sell personal data. As we grow and develop we may enter into relationships with reputable medical organisations to widen the scope of course availability. We may need for marketing purposes to share some information that is deemed necessary but it will be limited and this page will be fully updated for you to know who they are and exactly what we share. It is very likely to be your email address only as subscribed.
We may need to share information in relation to our cookie policy and use of our website generally and this is set out below.
All organisations must deliver up personal data under court order and we are no different. Requests from others other than you and not under court order will be declined.
HOW CAN I ACCESS MY PERSONAL DATA
If you want to know what we hold please email us or write addressing communications to the DTA CONTROLLER. The details are in paragraph 1. You may also request a copy which is known as a ‘subject data request’. As such it should always be in writing and signed by you. we may contact you to verify the request. We will abide by the data protection regulations on charges and timings of the request.
OUR COOKIE POLICY
Our websites use cookies to distinguish you from other users of our websites. This enables us to optimise your browsing experience and also allows us to improve our websites which in turn leads to a better service.
We always abide by the law and as the law requires us to ask your permission if using certain kinds of cookies we will of course do so the first time you enter. The law also requires us to make sure you understand what cookies are and why we use them.
A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a small piece of data sent from a website and stored in a user’s web browser while a user is browsing a website. When the user browses the same website in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user’s previous activity. Cookies are not viruses, spyware, or Trojans that cause harm to your machine.
This website uses analytics cookies to monitor how visitors use our website. This helps us to improve the customer flow and provide additional resources for popular pages. This analytics information is anonymous, we can only see what you visited, not who you are.
If you have any further queries on the use of cookies then visit www.ico.gov.uk